Kelly Services Mail-Room Operations Supervisor in Alexandria, Virginia

Job Description

Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region MS logs and reports, the MS services during implementation and fills in for absences and vacations throughout the locations, including occasionally in a supervisory capacity, as well as assists during start-up of new accounts. Responsible for supporting operational objectives at all existing customer sites within a geographic territory.


-Ensures field compliance with performance requirements by filing weekly status reports.

-Facilitates 5-Star Daily Huddles.

-Helps customers fully utilize various software applications.

-Provides desktop training to end users on the use of multi-functional devices as printers.

-Assists with connecting devices to networks and loads drivers onto desktops.

-May spend time overseeing the work and answering the questions of Lead Operator and Operator. - Mails deliveries to established locations within an account, either between departments or buildings, depending upon location.

-Performs high volume copying on high-end equipment for customers per their specifications. Uses all other copier/duplicator/binding equipment as needed. -

-Performs shipping and receiving duties.

-Performs file room functions, including purging of files for archiving.

-May coordinate work assignments and answer questions for the other operators during completion of in-house and off-site copy jobs


-Requires high school diploma plus 6-12 months of related work experience.

-Requires 12 to 18 months as FSR.

-Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.

-Requires Six Sigma Yellow Belt certification.

-Requires valid, violation-free driver license along with reliable transportation and minimum levels of auto insurance coverage.

-Requires proficiency in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment.

-Requires proficiency in the operation of B&W high volume equipment (IR110 or equivalent).

-Requires proficiency in the operation of color reproduction equipment including color calibration and manipulating color output.

-Requires experience with postage meter and equipment.

-Requires knowledge of United States postal regulations.

Why Kelly ® ?

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at