National Protection and Programs Directorate Supervisory Management and Program Analyst in Arlington, Virginia

  • Duties



Are you interested in a job protecting our Nation against cyber threats? Then consider joining the Office of Emergency Communications (OEC), Office of Cybersecurity and Communications (CS&C;) within the Department of Homeland Security (DHS) National Protection and Programs Directorate (NPPD). NPPD leads the national effort to protect and enhance the resilience of the Nation's physical and cyber infrastructure. Within NPPD, CS&C; is responsible for helping the civilian government and the private sector better manage their cybersecurity and communications risk.

At CS&C;, we help our government and private sector customers by responding to incidents, sharing information, developing and promulgating best practices, and increasing our Nation's cybersecurity capacity. Every day, CS&C; employees make a difference as they enhance the security, resilience, and reliability of our Nation's critical networks and address threats to our public health and safety, economy, and national security.

From incident response to international affairs, penetration testing to policy development, systems engineering to stakeholder engagement, the careers and opportunities to make a difference at CS&C; are endless.

It takes a great team to protect a great Nation, and at DHS, we foster a culture that values and promotes diversity, teamwork, flexibility, and innovation. Interested in joining our team? Find out more at

Who May Be Considered:

  • Current Department of Homeland Security (DHS) employees
  • Career Transition Assistance Program (CTAP)
  • DHS Component Interchange Agreement
  • Land Management Eligibles under the Land Management Workforce Flexibility Act.
  • View common definitions of terms found in this announcement. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Merit promotion and/or non-competitive referral lists may be issued based on the needs of the agency.

More than one selection may be made from this announcement.

Appointments are subject to the availability of funds. Learn more about this agency


In this position, you will serve as the Supervisory Management and Program Analyst providing advice and guidance to management on broad projects and programs with national impact. Typical work assignments include:

  • Perform the administrative and human resource management functions relative to the staff supervised.

  • Provide expert guidance in the resolution of complex problems or issues impacting DHS programs, such as those associated with marketing IT products and services to segmented agency programs.

  • Provide expert advice and guidance to senior management on broad projects and programs with national impact.

  • Assess program effectiveness or the improvement of complex program and management processes and systems.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


  • #### Job family (Series)

0343 Management And Program Analysis

Similar jobs
  • Analysts, Management
  • Analysts, Program
  • Management Analysts
  • Program Analysts
  • Program Management Analyst

  • Requirements


Conditions of Employment

You must be a U.S. citizen to apply for this position You must successfully pass a background investigation Selective Service registration required Current Federal employees must meet time-in-grade requirements Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. You must submit to a drug test and receive a negative test result prior to appointment to this position. After appointment, you may be subject to periodic random drug testing.

New employees must serve a one year probationary period. Employees who are initially appointed to supervisory positions must serve a supervisory probationary period for one year.

CONDITIONS OF EMPLOYMENT: This position will require a Top Security (SCI) security clearance.

This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, acts of terrorism, or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. ยง 7501-7533 and 5 CFR Part 752, as applicable).


You qualify for the GS-14 grade level (starting salary $114,590) if you possess one year of specialized experience at the GS-13 grade level performing the following duties: 1) Managing programmatic personnel functions to maintain oversight of work performed (i.e. planning /assigning work to staff, identifying employee training needs, and evaluating performance of employees; 2) Analyzing and assessing policy and programs or operations for effectiveness and efficiency; 3) Providing guidance and assistance to clients, customers, management or decision-makers to resolve problems, gain collaboration and cooperation; and 4) Developing plans and resource requirements for short- and long-range implementation of plans, projects, and programs. NOTE: To be found qualified for this position; the contents of your resume must fully support this response.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Qualifications Must Be Met The qualification requirements listed above must be met by the closing date of this announcement.

Time-in-Grade Current federal employees must have served 52 weeks at the next lower grade level or equivalent grade band in the federal service. The time-in-grade requirement must be met by closing date of this announcement.

Submit a copy of your most recent Notification of Personnel Action (SF-50) that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, with-in grade/range increases); your current promotion potential; proof of permanent appointment if applying based on an interchange agreement; etc.


There is no education substitution for the GS 14.

Additional information

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

This position has been designated exempt from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).

All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.

Relocation expenses are not authorized. Other recruitment incentives may be authorized.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

E-Verify DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

You are encouraged to apply online. If you are unable to apply online, please use the Alternate Application link listed in the Other Information section of this vacancy announcement. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application status as well as verify the documentation submitted with your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be evaluated on their resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:

  • Leadership/Supervisory Skills
  • Oral Communication
  • Planning and Evaluating
  • Program Management
  • Writing

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are best qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidate who apply under Noncompetitive procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume, supporting documentation submitted and their responses to the assessment questionnaire.

If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the Assessment Questionnaire, click

Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility here. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Interview Requirement : Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.

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Background checks and security clearance
Security clearance

Top Secret/SCI

  • Required Documents


Required Documents
  1. Your resume
  2. Your responses to the job questionnaire
  3. Your Notification of Personnel Action (SF-50)
  4. Are you claiming special priority selection rights under the Career Transition Assistance Program (CTAP)? Submit:
  5. a copy of your agency notice,
  6. a copy of your most recent performance rating, and
  7. a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

Your application must be received by 11:59 PM EST on 03/19/2018. To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents. See Required Documents section for more details.

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Agency contact information
Philadelphia Services Branch




DHS NPPD CSC 1616 North Ft. Myer Drive 18th Floor Arlington, VA US

Learn more about this agency

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 30-60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

View more information on applying for federal employment.

Thank you for your interest in the Department of Homeland Security, National Protection and Programs Directorate!

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 03/13/2018 to 03/19/2018

Salary: $114,590 to $148,967 per year

Pay scale & grade: GS 14

Work schedule: Full-Time

Appointment type: Permanent