Kaizen Approach Technical Writer 3 in Columbia, Maryland

At Kaizen, our people are our product.

We match up talented individuals to challenging positions providing services to our customers. We recruit and retain our staff because we don’t see people as widgets, but as assets. Kaizen believes in training and growing talent, and we encourage and help people to educate themselves and in turn provide the unique skills that our customers have come to expect of us. Kaizen’s employees provide incremental improvements for lasting solutions. Join us!

Kaizen Approach, Inc. is currently hiring for a Technical Writer 3 to support a client in Annapolis Junction, MD.


  • Gathers, analyzes, translates and composes technical information into clear, readable documents to be used by technical and non-technical personnel. Develop documentation, maintain documentation on organization SharePoint sites

  • Composes technical documents, including user’s manuals, training materials, installation guides, proposals and reports.

  • Edits functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents.

  • Conducts research and ensures the use of proper technical terminology.

  • Collaborates with internal and external customer on the development of documentation.

  • Assists in maintaining documentation, presentations, matrices, and other project-related information in the normal upkeep of project.

  • Maintains documentation on organizational web pages.


  • ITIL® v3 Foundations certification

  • Two (2) years’ experience with Microsoft Office applications

  • Bachelor’s Degree or higher and five (5) years; or

  • High School Diploma/GED and nine (9) years; or

  • Associates Degree and seven (7) years; or

  • Master’s Degree and three (3) years; or

  • Doctorate and one (1) year

  • TS / SCI FSP security clearance

At Kaizen Approach, Inc., we strive to ensure our customers and employees are treated with the respect and professionalism they deserve. We apply our motto, “Incremental improvements for lasting solutions,” to both our team and our clients.