Centene Corporation Director, Quality Improvement in Linthicum Heights, Maryland

ProfessionalPosition Purpose: Lead and direct process improvement activities that provide more efficient and streamlined workflow.Responsible for leading and collaborating with others on National Committee for Quality Assurance (NCQA) Accreditation and/or Healthcare Effectiveness Data and Information Set (HEDIS) performanceResponsible for quality improvement aspects of risk adjustment processes for all productsCollaborate with Medicare STARS team to improve overall STARS ratings for Medicare products (including HEDIS, CAHPS, HOS)Oversee provider satisfaction surveys and implement action plans for improvementsResearch and incorporate best practices into operationsOrganize and control activities, methods, and procedures to achieve business objectivesReview and implement new technological tools and processes and fosters team concept with internal and external constituenciesPresent results of improvement efforts and ongoing performance measures to senior managementFormulate and establish policies, operating procedures, and goals in compliance with internal and external guidelines

TITLE: Director, Quality Improvement

LOCATION: Linthicum Heights, Maryland

REQNUMBER: 1090126

COMPANY: Quality Assurance

POSITION TYPE: Professional